Full time

Sales Support Manager

To apply please send your CV and cover letter to careers@tlclions.com with the subject line: Application – Sales Support Manager

Please note you must have the right to work full time in the UK to apply for this position and be able to travel within London where our office is based.

Are you passionate about making a difference? Are you a people person and enjoy creating impact and growth? If so, you’re in the right place!

TLC Lions is on a mission to ignite emotion in workplaces through the power of storytelling. TLC Lions HQ is in London and through our rapid expansion, we are looking to grow our HQ and team in the USA. We work with some of the world’s largest organizations including American Express, Warner Brothers, Microsoft, Sony & PwC bringing the human element back to the corporate world.

We partner with organizations over 12-months to support their Employee Experience strategies by bringing awareness to Inclusion, Mental Health and Talent Development agendas through our tailored experiences. Each experience shares the real-life stories of our carefully selected Lions (storytellers), through events that are tailored to an organization’s values and strategy. We also support the employee experience through other bespoke offerings related to digital experiences, and employee training.


Job Overview:

We are looking for a Sales Support Manager to join our growing Sales Team. You will be responsible for supporting our UK & US Directors throughout the sales process from lead generation and prospecting through to joining client calls, proposal creation and ensuring our CRM system is up to date. We are looking for somebody with excellent communication skills to work with our UK & US Directors to understand our clients’ needs and turn them into a clear and concise proposal. The right candidate needs to be highly organised, have excellent prioritisation skills and is able to assimilate information at speed and deliver at pace.

Each lead, client meeting and proposal supports our mission in humanising the working world and in turn changing the lives of thousands of employees in companies around the globe. We support companies including Google, Salesforce, Sony, Airbus, Uber and more.

With our key hubs in London and NYC, you will work closely with our UK and US Directors throughout the sales process and support their needs to deliver for our clients.

What the role involves:

  • Extracting and qualifying leads from our marketing efforts to hand over to our Sales Team e.g. from conferences, social media and more;
  • Creation of client proposals and drafting client emails under the guidance of our Sales Team;
  • Management of our CRM system to ensure all is up to date;
  • Extracting sales data from the CRM system for internal reporting to leadership and to inform decision making of our Sales team;
  • Reviewing historic data and clients from 2018-2021 to inform the sales team of opportunities in the future
  • All round support for our Sales Team to effectively support our clients and deliver the highest level of service.

What we are looking for:

  • Ability to execute at pace, taking the needs of our Sales Team and translate them into a well thought through proposal
  • Excellent attention to detail including impeccable SPG (Spelling, Punctuation and Grammar)
  • Ruthless prioritisation to move many moving parts at once
  • Highly organised and pragmatic
  • A self-starter, an ability to come up with new ideas and processes to improve the efficiency of all processes

Ideally BA/BSc with experience in overseeing projects/events.

Salary - experience dependent.


Desired experience in sales administration

Desired experience using a CRM platform

Comfortable using Word, Excel, Powerpoint & Keynote


Highly organised

Attention to detail

Exceptional SPG & communication

Driven to exceed targets

Proactive and self-starter

Creative and analytical


Central London co-working

Regular team events

Coaching and mentoring

33 days holiday per year

Pension scheme

Are you interested?

Please email careers@tlclions.com
with a cover letter and your CV.
See all positions