Jo is an award-winning Financial Services Senior Leader with 20 years of experience delivering exceptional results in high-performing teams within complex and regulated environments. With expertise spanning retail banking, commercial lending, SME and corporate deposits, operations, change, culture, and diversity & inclusion, Jo is a commercially driven leader known for achieving transformational change. Her leadership is rooted in authenticity, transparency, and trust, enabling her to guide teams through uncertainty with calmness and integrity.
Recognised for her impact, Jo was named Inspirational People Leader of the Year by Nationwide in 2020 and has received multiple industry accolades, including Outstanding Contributor for DEI leadership by Women in Credit in 2023 and finalist placements at the Social Mobility Awards and TLC Lions HR Leader of the Year.
A strategic thinker and strong communicator, Jo combines data-driven decision-making with a people-first leadership approach, fostering inclusive cultures, improving performance through mentorship, and driving innovation for commercial growth and operational efficiency. Adaptable and forward-thinking, she embraces continuous learning to stay ahead in an evolving industry.
- Resilience
- Growth Mindset
- Emotional Intelligence
- DE&I & Wellbeing
- Leadership Development (Exec & Board)
- Leadership Development (Middle Management)
- Psychological Safety
- Collaboration / Team Constructive Conflict
- Leadership Development (Entry - Middle Management level)
- Purpose Driven Leadership
- Self Awareness